Frequently asked questions
Where do you deliver?
We deliver anywhere within 25 miles of Ellicott City, MD. That includes Baltimore City, Baltimore County, Howard County, Anne Arundel County and nearby parts of Montgomery, Prince George's, Carroll and Frederick counties. Check your ZIP code on our Delivery Area page, and checkout will confirm your address.
When will I be charged?
Your first box is charged when you sign up. After that, you're charged every Thursday for that Saturday's delivery.
Can I skip, pause, or cancel?
Yes, anytime before the Wednesday 11:59 p.m. cutoff, from your account page.
What if an item isn't available?
We'll swap in a similar item of equal or greater value, like green leaf lettuce for a lettuce head.
What if I'm not home?
We'll leave your box at your door and text you a photo. Please bring it in soon so everything stays fresh.
Can I add extra items?
Yes. Add extras from our Add-ons page to your next box anytime before the cutoff.
What if something arrives damaged?
Text or email us a photo within 24 hours, and we'll replace it or credit your next box.